Metrics are crucial for the business because it provides a basis for measurements and offers support to businesses to make informed decision. Ultimately it improves the business decision and its performance. Consortium for information and software Quality (QISC) reported that the impact of poor software quality is near $2.08 trillion in US businesses.

Therefore, tracking the right metrics and analyzing your business’s performance is crucial. In particular, for the software industry, some metrics are applied to measure and control the quality of the developed product. The selection of the right metrics to manage and quantify the software quality may be different for the businesses. Therefore measuring software quality should be taken care of before developing any product, software, or program.

In this article, we have curated the fundamentals of software quality and identified the critical software quality metrics for you to consider in your product analysis.

What are Software Quality Metrics? 

Software quality metrics are a vast umbrella that includes many performance indicators used to measure software quality. The example consists of agile metrics like velocity and QA for test coverage. If you are creating new software and want to discover how to manage everything from beginning to end effectively and evaluate the quality of the product before its launching, software quality metrics are a great tool that enables the business to understand and improve many aspects of projects.

The metrics will not improve the development of software, but it gives the business a clear idea of where there is a mistake or lacking behind. Without this insight, it is tough for the company to identify and improve the issue. With valuable data provided by software quality metrics, the manager can:

1. Efficiently manage development
2. Predict defects
3. Enhance productivity
4. Resolve bugs

Why do Software Quality Metrics Matter?
Considering the definition of software quality metrics concerning value is ideal for focusing on end-user requirements and what value they get from the software. It helps the team achieve ultimate value with higher quality. You can use these metrics to evaluate, change and improve the process over time. Creating a value cycle from start to end about quality will ultimately:

  • Reduce cost and time
  • Enhance agile software development and atmosphere
  • Increase revenue

In a nutshell, it resolves the problem of the coder while considering software development and not addressing further measurements of the finished work.

Common Software Development Metrics

These metrics are used in the popular agile method of development which aims to develop software like planning, development, and reflection quickly. The agile metrics help us reflect on the development process and evaluate the time of developers to complete the task and the velocity at which they work. The most common metrics are:

1. Lead Time
It measures the total time since software developers receive customers’ initial requests until they receive something. By minimizing the lead time, the business can effectively deliver the product to the customer in a quick time and earn the customer’s trust.

2. Velocity 
This metric shows that the developer needs time at each stage of development. It enables the team to estimate and complete the sprints internally and prepares plans for future growth.

3. Cycle Time
The cycle time starts when the development team works on clients’ requests till the completion and delivery of the product. The cycle time is different from lead time as lead time is usually longer and includes lead time.

4. Active Days
This metric measures the time developers spend on coding and another task like planning and team meetings, which are not considered. The active days help to identify the hidden cost of disruption.

5. Repair Time
The software identifies bugs, defects, and errors that are bound to happen in any software development project. It is worthwhile to note the time spent on fixing bugs and errors.

What Metrics to Choose?

Metrics is an excellent tool for managing software development. It provides information about the quality and productivity of the team as well as the areas that require improvement. A project manager without data may have difficulty interpreting the effectiveness of a group or identifying issues. The metrics can continuously improve the product and promote efficient development.